At AK Service Wash, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Identification Information: Name, email address, phone number, and physical address (e.g., when you book a service or contact us).
- Vehicle Information: Details about your car, such as make, model, and condition (for service purposes).
- Payment Information: Credit card or payment details when making a purchase or booking a service.
- Website Usage Data: Information about your interaction with our website, such as IP address, browser type, pages visited, and time spent on the site (collected through cookies and similar tracking technologies).
2. How We Use Your Information
We use the personal information collected for the following purposes:
- To Provide Services: To process and manage your bookings, payments, and requests for car washing and detailing services.
- Customer Support: To respond to your inquiries, provide updates, and communicate with you about your appointments.
- Improve Our Services: To enhance our website, service offerings, and customer experience by analyzing website usage and customer feedback.
- Marketing and Promotions: To send you information about promotions, special offers, or updates (with your consent). You may opt out of receiving marketing communications at any time.
- Legal and Compliance: To comply with applicable laws, regulations, and legal requirements.
3. How We Protect Your Information
We are committed to keeping your personal information secure. We implement a variety of security measures, including:
- Encryption: We use industry-standard encryption protocols to protect sensitive information, such as payment data, during transmission.
- Access Controls: Only authorized personnel have access to your personal data, and they are trained on the importance of privacy and security.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third-party providers who assist us in operating our website, processing payments, or delivering services to you.
- Legal Requirements: We may disclose personal information if required by law or to protect our rights, property, or safety.
5. Your Privacy Rights
You have the following rights regarding your personal data:
- Access and Correction: You may request access to or correction of your personal information at any time.
- Deletion: You have the right to request the deletion of your personal data, subject to legal requirements.
- Marketing Preferences: You can opt out of marketing communications by following the instructions in any email we send or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us understand how you use our site and enable us to provide personalized content and advertisements. You can control cookie settings in your browser or choose to disable them, but doing so may limit your access to certain features of the website.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
- Email: car@akservicewash.com
- Phone: +212661703700 & +13649997780
- Address: Hay Inbiat, 32 Av. Moulay Rachid, Témara 12000, Morocco
